Compliments, Comments and Complaints

Southwick Community Primary school is constantly trying to improving the service delivered. We aim to help all pupils develop their full potential, achieving the highest possible standards in all aspects of their education.

We want to provide the highest standard of service by continuously improving our systems and methods of working. We need to know when you are unhappy so that we can put it right. Also, if we get things rights we would also appreciate your comments.

When we receive your comment/complaint it will be recorded and acknowledged either verbally or in writing within five days. We will keep you informed of any action taken.

All comments/complaints will be dated and recorded in our comments/complaints register and kept in school. The Headteacher and School Governing Body will review the log on a regular basis.